Job Description

IT Solution Technician – 3132 IT user support technicians

Salary: 40000

Hourly rate: 20.51

Hours: 9:30 am-5pm

Full-time

Job description:

Provide technical support to all employees via telephone, email, and in- person Diagnose and resolve hardware, software, and networking issues promptly and efficiently Configure, install, and troubleshoot computer systems, software, peripherals, and network devices Assist with general network maintenance & hardware changes Document all support activities, including the nature of the request, steps taken to address the issue, and final resolution

Maintain office website

Eligibility:

Tech savvy with working knowledge of office automation products, databases and remote control

Good understanding of computer systems, mobile devices and other tech products

Ability to diagnose and resolve basic technical issues

Excellent communication skills

Experience in relevant field