Order : | | AP221024
SOC Code : | | 1241
Job Category : | | IT Solution Technician
Category : | | IT technicians
Client : | | (AP) AlwayzPositive Limited.
Client Location : | | London
Status : | | Open
Salary : | | 27,000.00

Application closing date : | | 14 March 2024 – 16:00
Start date : | | 1 May 2024

Total working hours : | | 37.50

Job description:

• Provide technical support to all employees via telephone, email, and in-person
• Diagnose and resolve hardware, software, and networking issues promptly and efficiently.
• Configure, install, and troubleshoot computer systems, software, peripherals, and network devices.
• Assist with general network maintenance & hardware changes.
• Document all support activities, including the nature of the request, steps taken to address the issue, and final resolution.
• Maintain office website.

Eligibility:

• Tech savvy with working knowledge of office automation products, databases and remote control
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and resolve basic technical issues
• Proficiency in English
• Excellent communication skills
• Customer-oriented and cool-tempered
• BSc/BA in IT, Computer Science or relevant field